Privacy Policy

Threenity Capital Sdn Bhd ("Threenity", "we", "us") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website threenity.my and our related services.

1. Information We Collect

We collect information you voluntarily provide, including: name, NRIC number, contact number, email address, employment details, income information, property details, and financial commitments — entered through our mortgage screener, valuation hub, contact forms, or career application form.

2. How We Use Your Information

• To assess your home loan eligibility and provide screening results
• To contact you via WhatsApp or email regarding your enquiry
• To generate and deliver your personalised loan report (if purchased)
• To improve our services and website performance
• To comply with Malaysian legal and regulatory requirements
• To process valuation requests and connect you with licensed valuers

3. WhatsApp Communications

By submitting your contact number on our platform, you consent to receiving WhatsApp messages from Threenity Capital related to your loan enquiry. You may opt out at any time by replying "Stop Promotions".

4. Data Sharing

We do not sell your personal data. We may share your information with:

• Licensed banks and financial institutions (only with your explicit consent)
• Licensed valuers for valuation requests
• Conveyancing lawyers for legal fee quotations
• Third-party payment processors (for report purchases)
• Government authorities when required by law

5. Data Security

Your data is stored on secured cloud servers (Supabase, Singapore region) with industry-standard encryption. Access is restricted to authorised Threenity personnel only.

6. Data Retention

We retain your personal data for up to 7 years in accordance with Malaysian financial services regulations, or until you request deletion.

7. Your Rights (PDPA 2010)

Under Malaysia's Personal Data Protection Act 2010, you have the right to access, correct, or request deletion of your personal data. To exercise these rights, contact us at info@threenity.my or WhatsApp +60 11-1339 2996.

8. Cookies

Our website may use cookies to improve your experience. You can disable cookies in your browser settings, though some features may not function correctly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with the revised date. Continued use of our services after changes constitutes acceptance.

10. Contact Us

For any privacy-related queries: